RETURNS & REFUNDS
All sales are final. We accept returns for refund or exchange only on defective or incorrect items. Please contact us at contact@clockwerk.jp within 7 days of receiving your defective or incorrect item(s) to be eligible for a refund or exchange. Any requests after the 7 day limit will not be approved. Product must be in original condition.
SHIPPING INFORMATION
We ship worldwide, except to a small handful of countries. When shipping to P.O. Boxes please be sure to include your phone number.
Please allow up to 2-3 business days to receive tracking for your order. We do our best to maintain an orderly shipping process.
Orders cannot be combined & shipping address cannot be edited or changed once your order is placed.
All sales are final. We accept returns for refund or exchange only on defective or incorrect items. Please contact us at contact@clockwerk.jp within 7 days of receiving your defective or incorrect item(s) to be eligible for a refund or exchange. Any requests after the 7 day limit will not be approved. Product must be in original condition.
SHIPPING INFORMATION
We ship worldwide, except to a small handful of countries. When shipping to P.O. Boxes please be sure to include your phone number.
Please allow up to 2-3 business days to receive tracking for your order. We do our best to maintain an orderly shipping process.
Orders cannot be combined & shipping address cannot be edited or changed once your order is placed.