RETURNS & REFUNDS


All sales are final. We accept returns for refund or exchange only on defective or incorrect items. Please contact us at contact@clockwerk.jp within 7 days of receiving your defective or incorrect item(s) to be eligible for a refund or exchange. Any requests after the 7 day limit will not be approved. Product must be in original condition.



SHIPPING INFORMATION


We ship worldwide, except to a small handful of countries. When shipping to P.O. Boxes please be sure to include your phone number.

Please allow up to 2-3 business days to receive tracking for your order. We do our best to maintain an orderly shipping process.

Orders cannot be combined & shipping address cannot be edited or changed once your order is placed.
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